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SmileCare Dental Clinic

Your Smile, Our Passion — Since 2009

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  • Dental Implants
  • Braces & Aligners
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  • View All Services

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  • 42, Sector 18, Opposite Metro Station, Noida
  • +91-9636249430
  • info@dentalpreview.online
  • 09:00 AM – 08:00 PM
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© 2026 SmileCare Dental Clinic, Noida. All rights reserved.

Privacy PolicyTerms of Use
Legal Document

Terms & Conditions

Please read these terms carefully before using our website or services. They outline your rights, responsibilities, and important legal information.

Last updated: January 1, 2025
Important Notice

Please Read Carefully: These Terms and Conditions ("Terms") govern your use of SmileCare Dental Clinic website https://www.dentalpreview.online, and the dental services we provide.

By accessing our website, submitting an appointment request, or receiving treatment at our clinic, you confirm that you have read, understood, and agree to be bound by these Terms.

If you do not agree, please discontinue use of our website and services.

1

Acceptance of Terms

By using this website or our dental services, you represent that:

  • You are at least 18 years of age, or are accessing the site under the supervision of a parent or legal guardian
  • You have the legal capacity to enter into a binding agreement
  • You will use our website and services only for lawful purposes
  • All information you provide to us is accurate, current, and complete

These Terms apply to all visitors, patients, and users of our website and services. We reserve the right to update these Terms at any time, and your continued use constitutes acceptance of any changes.

2

Dental Services

2.1 Nature of Services

SmileCare Dental Clinic provides professional dental care services including preventive care, restorative dentistry, cosmetic dentistry, orthodontics, oral surgery, periodontics, pediatric dentistry, and dental implants.

2.2 Medical Disclaimer

Important Disclaimer

The information provided on this website is for general informational purposes only and does not constitute professional medical or dental advice, diagnosis, or treatment. Always seek the advice of a qualified dentist or healthcare professional for any dental or medical condition.

Do not disregard professional advice or delay seeking treatment based on information found on this website.

2.3 Treatment Decisions

  • All treatment plans are subject to clinical examination and professional judgment of our dentists
  • We reserve the right to decline treatment if it is not in the patient's best medical interest
  • Treatment outcomes may vary between patients — we do not guarantee specific results
  • Before-and-after photos represent individual results and are not guarantees of your personal outcome

2.4 Emergency Services

While we strive to accommodate dental emergencies, we cannot guarantee immediate availability at all times.

For life-threatening emergencies, please call 112 or visit the nearest hospital immediately.
3

Appointments & Booking

3.1 Appointment Booking

  • Appointments may be booked through our website, phone, or WhatsApp. Online bookings are requests — they are confirmed only after our team contacts you
  • A booking confirmation from our team (via call, SMS, or WhatsApp) constitutes a confirmed appointment
  • We reserve the right to decline or reschedule appointments based on doctor availability or clinical capacity

3.2 Cancellation & Rescheduling Policy

Notice GivenPolicy
24+ hours before appointmentFree cancellation / reschedule — no charges
Less than 24 hours noticeAppointment slot may be forfeited; consultation fee may apply on next visit
No-show (no notice given)Consultation fee applies; multiple no-shows may result in booking restrictions
Emergency cancellationAssessed on a case-by-case basis with supporting documentation

3.3 Late Arrival

If you arrive more than 15 minutes late for your appointment, we may need to shorten your treatment time or reschedule your appointment to avoid inconveniencing other patients.

Please notify us in advance if you are running late.
4

Fees, Payments & Refunds

4.1 Consultation Fees

  • Consultation fees are payable at the time of visit unless otherwise agreed
  • Fees may vary by specialist, treatment complexity, and time required
  • All applicable GST will be charged as per Indian tax law
  • We will provide a written estimate before commencing any major treatment

4.2 Payment Methods

We accept the following payment methods:

Cash (INR)
UPI (GPay, PhonePe, Paytm)
Credit / Debit Cards
Net Banking
EMI Options

4.3 Insurance Claims

We assist with insurance documentation for empanelled insurers. However, the patient is ultimately responsible for verifying coverage and ensuring claims are submitted correctly.

We are not responsible for insurer decisions to approve or reject claims.

4.4 Refund Policy

SituationRefund Policy
Treatment not yet startedFull refund within 7 business days
Treatment partially completedPartial refund based on work completed
Completed treatment dissatisfactionCorrective treatment offered; refunds at clinic discretion
Payment error / duplicate chargeFull refund within 5–7 business days
Advance deposit cancellationRefundable per cancellation policy

Refund requests must be submitted in writing to info@dentalpreview.online within 30 days of the service date.

5

Patient Consent

5.1 Informed Consent

Before any dental procedure, our dentists will explain the treatment, its benefits, risks, alternatives, and costs. Your verbal or written consent is required before treatment begins.

Your Rights

  • Ask questions and receive complete, honest answers
  • Refuse any treatment or procedure
  • Withdraw consent at any time before or during treatment
  • Request a second opinion from another dentist

5.2 Consent for Minors

For patients under 18 years of age, a parent or legal guardian must be present and provide written consent before any treatment.

The guardian must remain on clinic premises during the child’s treatment unless otherwise agreed.

5.3 Photography and Records

We may take intraoral photographs, X-rays, and clinical records as part of your treatment.

With your separate written consent, we may use anonymized or consented clinical photos for educational, training, or marketing purposes (such as before-and-after showcases).

You may withdraw this consent at any time.

6

Website Use & Intellectual Property

6.1 Permitted Use

You may use our website for the following purposes:

  • Learning about our dental services and team
  • Booking appointment requests
  • Reading our dental health blog and educational content
  • Contacting us for legitimate inquiries

6.2 Prohibited Uses

You must not:

  • Use our website for any unlawful, fraudulent, or harmful purpose
  • Copy, reproduce, or redistribute our website content without written permission
  • Attempt to gain unauthorized access to any part of our website or systems
  • Submit false or misleading information through our forms
  • Use automated tools (bots, scrapers) to access or harvest our content
  • Post or transmit any malicious code, spam, or harmful material
  • Impersonate SmileCare Dental Clinic or any of our staff members

6.3 Intellectual Property

All content on this website — including text, images, logos, videos, blog articles, service descriptions, and design elements — is the exclusive property of SmileCare Dental Clinic or its licensed content providers.

This content is protected under applicable Indian and international copyright and trademark laws.
You may not copy, reproduce, distribute, or create derivative works without prior written consent.
7

Disclaimers & Limitation of Liability

7.1 Website Accuracy

While we strive to keep our website content accurate and up-to-date, we do not guarantee that information regarding pricing, doctor availability, services, or treatment outcomes is always complete, current, or error-free.

Please contact us directly to confirm important details before making decisions based on website content.

7.2 Treatment Outcomes

Dental treatment results may vary from patient to patient based on individual factors such as oral health condition, medical history, and compliance with post-treatment care.

We do not guarantee specific clinical outcomes.

7.3 Limitation of Liability

To the maximum extent permitted by applicable Indian law:

  • Indirect, incidental, or consequential damages arising from website use
  • Technical errors, downtime, or data loss
  • Actions taken based on website content without professional consultation
  • Third-party website content accessed via external links
Our total liability for any claim shall not exceed the amount paid by you for the specific service related to that claim.
Nothing in these Terms limits liability for personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.

7.4 External Links

Our website may contain links to third-party websites such as insurance providers, government health portals, or dental associations.

These links are provided for convenience only.
We do not control or take responsibility for the content or privacy practices of third-party websites.
8

Reviews, Testimonials & User Content

Patient testimonials and reviews published on our website are genuine and shared only with proper patient consent.

We are committed to maintaining authenticity and transparency in all patient feedback displayed on our platform.

8.1 Use of Your Content

If you submit a review, testimonial, or feedback to us, you grant SmileCare Dental Clinic a non-exclusive, royalty-free right to:

  • Use and display your feedback on our website or marketing materials
  • Reproduce and publish content for service-related communication
  • Showcase anonymized testimonials for educational or promotional purposes

8.2 Content Guidelines

You must not submit content that:

  • Is false, misleading, or inaccurate
  • Is defamatory or harms the reputation of the clinic or staff
  • Contains abusive, offensive, or inappropriate language
  • Violates any applicable law or regulation
We reserve the right to remove any content that violates these guidelines or these Terms.
9

Governing Law & Dispute Resolution

9.1 Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India, including:

  • Indian Contract Act, 1872
  • Consumer Protection Act, 2019
  • Information Technology Act, 2000
  • Applicable healthcare and dental regulations

9.2 Dispute Resolution

In case of any dispute arising from these Terms or our services:

  • Parties will first attempt resolution through good-faith negotiation
  • If unresolved within 30 days, the matter will proceed to mediation
  • If still unresolved, disputes will be subject to court jurisdiction
Jurisdiction: Noida, Uttar Pradesh, India

9.3 Consumer Rights

Nothing in these Terms limits or affects your statutory rights as a consumer or patient.

  • Rights under the Consumer Protection Act, 2019
  • Rights under applicable Indian medical and dental regulations
  • Guidelines issued by the Dental Council of India
10

General Provisions

10.1 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

10.2 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and SmileCare Dental Clinic regarding your use of our website and services, and supersede all prior agreements or understandings.

10.3 Waiver

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights.

10.4 Contact Information

Need Help?

Questions About These Terms?

If you have any questions, concerns, or need clarification regarding these Terms, feel free to contact us.

SmileCare Dental Clinic

42, Sector 18, Near Noida City Centre, Noida, Uttar Pradesh — 201301

info@dentalpreview.online

+91-98765-43210

https://www.dentalpreview.online

Legal Confirmation

Acknowledgment

By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions in their entirety. If you are accepting these Terms on behalf of a minor patient, you confirm that you have the legal authority to do so.

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