Learn how we collect, use, and protect your personal and medical information when you interact with our services.
SmileCare Dental Clinic ("we", "us", or "our") collects, uses, and protects your personal and medical information when you visit our website https://www.dentalpreview.online, use our services, or interact with us.
By continuing to use our services, you agree to the practices described in this Privacy Policy. We encourage you to review this carefully to understand how your information is handled.
We collect different types of information to provide and improve our dental services. This includes:
Medical data is treated as sensitive personal information and handled with strict confidentiality under Indian law.
We use the information we collect to deliver quality care, manage operations, and improve your overall experience.
We implement industry-standard technical and organizational measures to protect your personal and medical information from unauthorized access, misuse, or loss.
All patient records are stored in secure, access-controlled systems.
We use HTTPS (SSL/TLS) encryption for all data transmissions.
Only authorized clinic staff can access patient data.
Physical records are stored in locked, secure facilities.
We regularly review and update our security practices.
Our team is trained in confidentiality and data protection.
While we take every reasonable precaution, no method of transmission over the internet or electronic storage is 100% secure. In the unlikely event of a data breach, we will notify affected individuals as required by applicable law.
We retain your personal and medical information only for as long as necessary to provide care and comply with legal obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Medical / Clinical Records | Minimum 7 years (adults), until age 25 for minors | Medical regulations |
| X-Rays & Scans | 5–10 years | Diagnostic reference |
| Billing Records | 7 years | GST & tax compliance |
| Appointment History | 3 years | Service continuity |
| Website Logs | 12 months | Security & analytics |
| Marketing Preferences | Until unsubscribed | User consent |
Medical / Clinical Records
Retention: Minimum 7 years (adults), until age 25 for minors
Reason: Medical regulations
X-Rays & Scans
Retention: 5–10 years
Reason: Diagnostic reference
Billing Records
Retention: 7 years
Reason: GST & tax compliance
Appointment History
Retention: 3 years
Reason: Service continuity
Website Logs
Retention: 12 months
Reason: Security & analytics
Marketing Preferences
Retention: Until unsubscribed
Reason: User consent
As a patient and user of our services, you have the following rights regarding your personal information:
Request a copy of the personal data we hold about you.
Fix inaccurate or incomplete personal details.
Ask us to delete your data (subject to legal requirements).
Withdraw consent for marketing communications anytime.
Receive your data in a structured, machine-readable format.
Object to how your data is being used in certain cases.
To exercise any of these rights, contact us at:
info@dentalpreview.onlineWe will respond within 30 days. Some requests may be limited due to legal obligations (e.g., medical record retention).
We use trusted third-party services to enhance functionality, communication, and performance. Each provider has its own privacy policy.
We provide dental services to patients of all ages, including children. Additional care and safeguards are applied for patients under 18 years of age.
Children’s data is treated with extra protection and is handled only with proper parental or guardian consent.
A parent or legal guardian must provide consent before treatment or data collection
Medical records of minors are accessible only to authorized guardians and treating doctors
We do not knowingly collect personal data from children without verified parental consent
If any data is collected unintentionally, it will be removed upon request
If you believe that a child has provided personal information without proper consent, please contact us immediately so we can take appropriate action.
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements.
Policy Updates
We revise this policy whenever necessary to stay compliant and transparent.
Last Updated Date
The latest update date will always be shown at the top of this page.
User Notification
For major changes, we notify you via email or website notice.
Your Acceptance
Continued use of our services means you accept the updated policy.
We encourage you to review this page periodically to stay informed about how we protect your information.
As per the Information Technology Act, 2000 and applicable rules, the details of our designated Grievance Officer are provided below.
Grievance Officer • SmileCare Dental Clinic
Address
42, Sector 18, Near Noida City Centre, Noida, Uttar Pradesh — 201301
All grievances will be acknowledged and addressed within 30 days of receipt, in accordance with applicable laws.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, our team is here to help you.
